Privacy Policy

Last Updated: January 2025

1. Introduction

HowToStayConnected ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect the following personal information when you subscribe to our Service:

  • Phone number (for SMS delivery)
  • Email address (for account management and billing)
  • Payment information (processed securely through Stripe)
  • Subscription status and billing history

Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website

3. How We Use Your Information

We use your information for the following purposes:

  • To deliver daily SMS relationship tips to your phone number
  • To process payments and manage your subscription
  • To send important account and service notifications
  • To respond to your inquiries and provide customer support
  • To improve our Service and develop new features
  • To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: We share information with third-party service providers who help us operate our Service, including Stripe (payment processing), Twilio (SMS delivery), and Supabase (data storage).
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

Opt-Out of SMS Messages

You can opt out of receiving SMS messages at any time by:

  • Replying STOP to any SMS message you receive from us
  • Canceling your subscription through the Manage Subscription portal
  • Contacting us at hello@howtostayconnected.com

Access and Update Your Information

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@howtostayconnected.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. After you cancel your subscription, we may retain certain information for legal, accounting, or operational purposes.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed securely through Stripe and is not stored on our servers.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Service.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@howtostayconnected.com

12. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of information we collect and share, and the right to request deletion of your personal information. To exercise these rights, please contact us at hello@howtostayconnected.com.